Without Silia
- Manual 5 to 7 day setup
- 1 in 3 never finishes
- HR chases every signature
Part of the PEO / HR
Greets the new employee on WhatsApp the moment they are registered, validates identity, signs documents, presents policies and guides benefits enrollment.
Employee onboarding is the first real contact with what the PEO sells, and it runs by hand. HR emails a forty-page PDF, chases signatures and follows up by phone. One in three new hires fails to finish within thirty days, which drives compliance cost and churn risk.
The moment PrismHR registers a hire, the agent greets them on WhatsApp or portal within fifteen minutes. It validates identity, sends documents for signature and presents policies in blocks. It guides benefits enrollment and escalates to HR with the full state.
What the agent does in your operation.
Auto welcome
The moment PrismHR registers the new hire, the agent sends the first message on WhatsApp or portal within fifteen minutes, no manual start.
Identity validation
It requests name, date of birth and identification digits and validates them against the PrismHR record before moving into the flow.
Document signing
It sends each onboarding document for review and electronic signature, logs status per document and resumes from the last confirmed step.
Benefits selection
It presents the health, dental and retirement menu with a simple line per option and guides the employee to the enrollment portal.
Without Silia
With Silia
Silia connects live to the systems your business runs on: it updates records, triggers workflows and confirms actions.




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Captures hours over WhatsApp, validates them against the shift and overtime rules, routes supervisor approval and consolidates the period for payroll.
Builds the rep a prospect brief by industry: profile, likely pains, value proposition, anticipated objections and a structured first-call script to run.
Onboards a PEO's SMB client through conversation, validates every document with OCR, detects what is missing, and hands over the file ready to activate.
Captures hires, terminations and changes in a structured flow, requests supporting documents, builds the downstream checklist and notifies HR to run it.
Builds the account manager an account brief from the Record Layer: recent activity, service gaps, risk signals and talking points by meeting objective.
Captures the SMB underwriting data and documents by conversation, validates completeness with OCR and hands the analyst a full file ready to analyze.
Monitors contract end dates, opens the renewal cycle at ninety days, runs the client contact sequence and builds the renewal brief for the account manager.
Resolves time-off, balance, policy and payroll questions over WhatsApp, opens the request with a tracking number and routes it on to the right supervisor.
Guides the employee through open enrollment on WhatsApp: presents the plans, compares them in plain language, captures dependents and links the portal.
Reviews the pre-payroll report line by line against the rules, cross-checks hours and events, grades each anomaly and blocks the cycle when critical.